Ibis Reserve FAQ

No appointment is necessary during office hours, but scheduling in advance ensures a leasing team member is available for a personalized tour. To be ready to apply after your tour, you may also want to bring government ID, access to your proof of income and a payment method for application fees.

Applicants need a verifiable monthly gross household income of 3x the monthly rent and a satisfactory credit history. Contact our leasing team for the specific qualifying criteria.Applicants need a verifiable monthly gross household income of 3x the monthly rent and a satisfactory credit history. Contact our leasing team for the specific qualifying criteria.

Each applicant is required to have a US bank account. Acceptable proof of income may include recent pay stubs, a current employment offer letter, or the most recent individual federal tax return. Financial statements demonstrating liquid assets may also be accepted.

Applications for each household are evaluated jointly against our qualification criteria. If a co-applicant does not qualify, the application will not be approved.

A one-time non-refundable application fee of $95 per applicant and $300 administrative fee per household apply at time of application. Monthly rent varies by floor plan and availability. There is a monthly trash fee of $25, liability insurance fee of $13, and allocated water/sewer charges. Additional monthly charges may include pet rent ($20/pet). Contact our leasing team for current pricing.

The security deposit is handled in accordance with the local statute. Please speak with our leasing team to confirm any applicable security deposit terms for your specific unit.

We understand that life can bring unexpected changes. Please contact our leasing office to discuss early termination options. Early termination may be available with proper notice and applicable fees.

Month-to-month options may be available after your initial lease term expires. Please reach out to our leasing office to discuss renewal and month-to-month options that work best for you.

No utilities are included in the monthly rent at Ibis Reserve Apartments. Residents are responsible for all utilities, including electricity, water, and any other applicable services.

We offer 7–15-month lease terms to fit your lifestyle. Lease terms are subject to availability and may impact the monthly rental rate. Contact our leasing team to find the term that works best for you.

Yes! We offer lease terms as short as 7 months. Contact our leasing team to check availability for shorter-term options and any associated pricing.

All residents will be enrolled in a Landlord Required Limited Liability program for $13 monthly. To protect your personal property, we encourage all residents to carry renters' insurance.

Our apartment homes come unfurnished, giving you the freedom to personalize your space to reflect your own unique style. Our spacious layouts and stylish finishes provide the perfect canvas for your furnishings.

Ibis Reserve Apartments does not currently offer a corporate housing program

Submitting a maintenance request is easy! Log in to our online resident portal to submit a request 24/7. For urgent or emergency maintenance issues, please call our leasing office directly. On-site maintenance is available to assist you.

Rent is due on the 1st of each month. We offer convenient online payment options through our resident portal so you can pay anytime, from anywhere.

A $150 late fee is assessed if rent is not received by the 5th of the month.

Yes! We offer convenient electronic payment options through our online resident portal. You can pay by ACH bank transfer, debit card, or credit card. Please contact our leasing team for portal access instructions.

We offer 24/7 online rent payment through our resident portal, so you can pay at any time — even after office hours. Please contact the leasing office for portal enrollment information.

Short-term guests are welcome! Extended stays, beyond 7 days, requires written permission from management and may require the guest to be added to the lease.

Children who are listed as occupants on your lease are always welcome! If your children are not currently listed on your lease and will be staying for an extended period, please notify our office. We're committed to Fair Housing compliance.

Unassigned parking is available via surface lot. We also offer parking options including attached and detached garages starting at $175 per month. Contact our friendly leasing staff to learn more about availability and any associated fees.

Motorcycles may be parked in the surface parking lot in an available parking space.

Satellite dish installation is governed by FCC OTARD rules; please contact our leasing office to discuss the approved mounting locations and process before installation.

Cable and high-speed internet services are available through local providers serving the West Palm Beach area. Please contact our leasing team for information on area providers. Service is resident-arranged and not included in rent.

Apartment homes are delivered in a professionally selected color palette. Modifications including painting are not permitted without prior written approval from management.

For our residents’ convenience package lockers are available 24/7.

Absolutely! Ibis Reserve Apartments features a 24-hour fitness center, so you can work out on your schedule, morning, noon, or night.

Yes! Enjoy our gorgeous Resort-Style Swimming Pool & Spa. It's the perfect place to relax, soak up the Florida sunshine, and unwind after a busy day.

Please contact our leasing team or speak with our on-site management for information about recycling container locations and collection schedules.

For the safety of all residents, open-flame and gas grills are not permitted on balconies or patios in accordance with Florida Fire Code. Please contact our leasing team for the community's specific grilling guidelines. We invite you to enjoy our on-site grilling stations adjacent to your favorite community amenities.

Most floor plans offer ample storage throughout, including a spacious pantry and laundry room with full-size washer and dryer. Select units offer additional exterior storage.

Ibis Reserve is proud to be conveniently located near many major employers. Contact our leasing team to ask about any special preferred employer programs.

Palm Beach County, FL residents register to vote online through Palm Beach County Supervisor of Elections, or in person at a Palm Beach County public library, or a Palm Beach County government center.